Job Description
Salary : Negotiate
Hiring : 3
Sex : Male/Female
Location : Phnom Penh
Industry : Logistics
JOB RESPONSIBILITIES:
- Contact potential or existing customers to inform them about a product or service via cold calls.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the system.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information
JOB REQUIREMENTS:
Education and Experience:
- Graduate or university students.
- Proven experience as telesales representative or other sales/customer service role.
- Proven track record of successfully meeting sales quota preferably over the phone.
- Good knowledge of relevant computer programs and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent knowledge of English in relations to communication and interpersonal aspects.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
Competencies Requirement:
- Good spoken and written language skills
- Ability to plan and execute.
- Ability to persuade and negotiate.
- Ability to work under stress.
- Ability to work as a team.