Job Description

Salary        : Negotiate 

Hiring        : 3 

Sex             : Male/Female 

Location   : Phnom Penh 

Industry    : Logistics 

JOB RESPONSIBILITIES: 
  • Contact potential or existing customers to inform them about a product or service via cold calls.
  • Answer questions about products or the company.
  • Ask questions to understand customer requirements and close sales.
  • Direct prospects to the field sales team when needed.
  • Enter and update customer information in the system.
  • Take and process orders in an accurate manner.
  • Handle grievances to preserve the company’s reputation.
  • Go the “extra mile” to meet sales quota and facilitate future sales.
  • Keep records of calls and sales and note useful information
JOB REQUIREMENTS:

Education and Experience:

  • Graduate or university students.
  • Proven experience as telesales representative or other sales/customer service role.
  • Proven track record of successfully meeting sales quota preferably over the phone.
  • Good knowledge of relevant computer programs and telephone systems.
  • Ability to learn about products and services and describe/explain them to prospects.
  • Excellent knowledge of English in relations to communication and interpersonal aspects.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.

Competencies Requirement:

  • Good spoken and written language skills
  • Ability to plan and execute.
  • Ability to persuade and negotiate.
  • Ability to work under stress.
  • Ability to work as a team.