Job Description
Salary : Negotiate
Hiring : 5
Sex : Male/Female
Location : Sihanoukville
Industry : F&B
JOB RESPONSIBILITIES:
- Act with integrity, honesty and knowledge that promote the culture,values and mission of Starbucks. Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Develop positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
- Execute store operations during scheduled shifts. Organize opening and closing duties as assigned.
- Follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Deliver legendary customer service to all customers by acting with a customer come first attitude and connecting with the customer. Discover and respond to customer needs.
- Assist with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provide feedback to store manager on partner performance during shift.
- Create a positive learning environment by providing clear, specific,timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
- Follow up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
- Maintain regular and consistent attendance and punctuality of partners on shift.
JOB REQUIREMENTS:
- Degree in Business Management or any other related filed.
- 1 yr experience to supervise in retail store
- Good in Microsoft Application with detail mindset.
- Good interpersonal and communication skills.
- Good command of spoken and written English.
- Good interpersonal skill. Strong organization, communication, report writing, decision-making, and good interpersonal skills
- Be reliable and dependable in fulfilling obligations.
- Flexible, honest, integrity, friendly, hardworking and high responsibilities.
- Able to work in office & outside and meet deadline.