Job Description

Salary      : Negotiate

Hiring      : 1

Sex           : Male/Female

Location : Phnom Penh

Industry  : FMCG

JOB PURPOSE:

Assist in developing & implementing digital campaigns via website & social media

• Assist in implementing digital strategic plan to drive consumer engagement and align with brand and company strategies.
• Assist in developing and managing development of contents for digital activities including websites, micro sites,social media platforms.
• Assist and coordinate with digital agency on daily operation in developing creative, new innovative tools (content formats) for digital platforms.
• Assist in project management of amplifying brand and topical campaigns including ads placement and channels,contents & creative development, video, photography, FB lives, video production.
• Manage/ monitor online community to maximize online presence, positive feedback and consumer engagement for the brands.
• Manage consumer data from online to support CRM function and brands.

JOB RESPONSIBILITIES:

Digital content & campaigns

• Assist and implementing digital activities on social media and web following digital calendar.
• Assist and coordinate with agency in a project management of amplifying brand and topical campaigns includes: video production, FB live, photo shooting etc.

Database management & Reporting/Analysis

• Perform monthly Social Media report and analysis to track ongoing performances of digital
• Manage consumer data from online to support CRM function and brands
• Track and verify report of web and social media ongoing campaigns.

Quality of service       

• Ensure accuracy of contents both social media & web
• Manage and monitor to ensure timely deliveries of monthly Facebook contents and identify for area for improvement to ensure the content are relevant, target insightful and on-trending on digital.
• Manage/ monitor online community to maximize online presence, positive feedback and consumer engagement for the brands.

Continuous improvement      

• Coordinate and manage communication validation management process, production process, content & creative development process.

Cross functional liaison

• Support CRM & Marketing teams,close proximity with Finance, RA, HCN, FOQUAL team.

Daily operation

• Work with digital agency indeveloping contents, creative, online tools for social media + web to ensure timely deliveries.
• Manage communication validation management process with internal stakeholders and payment/ purchasing process for agencies and suppliers.

Project Management

• Assist in project management of amplifying brand and topical campaigns including ads placement and channels,contents, creative, video, photography, FB lives, video production.

Report

• Perform monthly Social Media report and analysis to track ongoing performances of digital Vs competitors updates.

Cross-functional proximity

• Process internal approval with relevant team: Finance, HCN, Careline supervisor, Ra, brand team, FOQUAL team.

JOB REQUIREMENTS:

Education

• Degree holders of media and communication or relevant degree

Experience

• Experience in marketing, media,journalism, copy writing both English/Khmer
• Relevant social media management,digital marketing, on line community management experience

Specialist Knowledge 

• High level of computer literacy (especially, Excel and Database)

Requirement & Personal Attributes

• Good English in writing and speaking
• Being passionate about the job and willing to learn
• Excellent listening, communication writing skills
• Detail and quality oriented
• Innovative, proactive, and energetic style
• Transparent, open, and effective communication style
• Flexible, adaptable personality able to cope with change
• Ability to work autonomously and take accountability for results
• Takes accountability with commitment to quality and continuous improvement.