Job Description
Salary : $1,000-$1,500
Hiring : 1
Sex : Female/Male
Location : Phnom Penh
Industry : NGO
JOB RESPONSIBILITIES:
Sales and marketing
- Lead the implementation of sales and marketing strategies to deliver the 5-year business plan
- Introduce new marketing strategies to grow our audience base, e.g.online marketing, and targeting new market segments
- Develop the annual plan and budget for marketing and promotion of Company’s cultural experiences
- Ensure sales staff are well equipped with materials and training
- Coordinate content development and production of marketing collateral, promotional materials and sales tools in collaboration with the Company Communications Team
Pricing and profitability
- Work closely with the Company Manager to make sure the business model remains profitable and artists are fairly paid for their work
- Work with program manager to develop pricing strategies for Company products/services Develop sales targets, forecasts and budgets for the overall program
Customer service and content development
- Coordinate relevant teams to ensure that guests get the best quality experience right through from booking online, to attending a show or a workshop and then receiving an appropriate follow up after their experience
- Be the main link with clients on major projects (e.g. a unique or high profile performance booking) to understand their needs and vision, and then work with the production team to recruit the right artists and creative team to deliver the vision
- Give input to the Head of Creative Programs & Company Manager on concepts for new experiences that will be part of ECLA’s ongoing business e.g. for a regular cultural performance in Siem Reap, or new interactive dance workshop format for local students
- Conduct market research to discover the viability of new and existing formats of performance, workshops and tours
General
- Attend regular Company weekly meeting and Company team meetings
- Work closely with Company, other Company team and extending good relationship with artists
JOB REQUIREMENTS:
- A minimum of 3 years of experience in successful business development
- Good knowledge of the tourism/hospitality industry is required
- Experience in arts, culture or a creative service is preferred
- Understanding of product/service development processes and organization
- (products and services in tourism/hospitality/creative industry)
- Capability to promote teamwork and collaboration among different teams
- Ability to measure performance by KPIs is highly appreciated
- Strong leadership and ownership of own responsibilities is needed
- Fluent English is required (fluent speaking and excellent writing)
- Fluency in Khmer is preferred